Return and Refund Policy

Thank you for shopping with Blankenshi.com. We value your satisfaction and aim to provide a fair and transparent return and refund process in compliance with U.S. consumer protection laws and Google Merchant Center policies.

1. Return Eligibility

We accept returns within 30 days of delivery. To qualify for a return, items must meet the following conditions:

  • The product must be unused, uninstalled, and in its original packaging.
  • All accessories, manuals, and components must be included.
  • Proof of purchase (order number or receipt) must be provided.

2. Non-Returnable Items

We cannot accept returns on products that have been used, damaged due to improper handling, or are missing original packaging or components.

3. Return Shipping Costs

Customers are responsible for all return shipping costs unless the item arrived defective or incorrect due to our error. We recommend using a trackable shipping service for your protection.

4. Return Process

  1. Contact our customer service team at service@blankenshi.com with your order number and reason for return.
  2. Our support team will provide detailed return instructions and the return mailing address. Please do not send items to our business address.
  3. Once your return is received and inspected, we will notify you by email regarding the status of your refund.

5. Refund Policy

  • Approved refunds will be issued to the original payment method within 2 business days of return approval.
  • No restocking fees are applied.
  • Shipping fees are non-refundable unless the return is due to our error.

6. Exchanges

We do not offer direct exchanges. If you wish to replace a product, please return the item following the steps above and place a new order.

7. Contact Information

If you have any questions regarding our return and refund policy, please contact us:

  • Company Name: BLANKENSHIP SOLUTIONS LLC
  • Address: 1050 Bryant Way, Bowling Green, KY 42103, United States (Business address only, not for returns)
  • Phone: +1 380-710-7146
  • Email: service@blankenshi.com

We appreciate your business and are committed to ensuring a positive shopping experience at Blankenshi.com.